Since opening in May, 2011, Hotel Veritas has quickly risen to the
top position for hotels in Cambridge, MA based on guest reviews on
TripAdvisor.com. With comments such as, “Veritas is a little gem” and
“Special Hotel, Special Staff,” the guest reviews consistently praise
the décor, personalized service, luxurious amenities, and location –
while frequently mentioning the small size of the rooms. As one review
states, “…if it's more about quality than quantity, look no further.”
Benson Willis, General Manager of the 31-room Hotel Veritas, says,
“Our concierges strive each day to provide an intimate level of service
to our guests. ‘Personalized service’ isn’t just a marketing tagline for
us - it’s what we do every day and our small size allows us to take
greater care of our guests.”
The guest comments on TripAdvisor.com frequently mention the
complimentary Internet access, complimentary access to the Gym at Karma
Yoga just across the street from the hotel, as well as the complimentary
beverages (Nespresso coffees, teas, sodas, juices, and bottled water)
available 24-hours a day. “I loathe $6 price tags on bottled water in
hotels, so we’ll never have them at Hotel Veritas,” says Willis. Guests
also appreciate the Anichini linens and Palais Jamais by Etro bath
amenities, and our location just steps from Harvard University.
As for the small size of the guest rooms, Willis says, “As we read
the early reviews on TripAdvisor and heard from our guests, we knew that
we needed to do more to set the right expectation for potential guests.
We created the ‘Petite Queen’ category for our smallest rooms and
rewrote parts of the website. We appreciate when guests mention the
small rooms in their online reviews, as it reiterates that issue.”
Hotel Veritas is located at 1 Remington Street, at the intersection
of Massachusetts Avenue in Cambridge, MA. Rates range from $195 to $595
and include Internet access, domestic phone calls, Nespresso coffee,
teas, juices, sodas and bottled water, as well as access to the Gym at
Karma Yoga.
For more about Hotel Veritas, visit www.thehotelveritas.com
Source PR Newswire
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